PetSmart at 105 Wagner Road, Monaca, Pennsylvania.

The grooming salon is terrible. We took our dog their back in December for a nail trim and he was fine. We stayed that time to watch to make sure everything was ok. We decided today to take him back for a bath and nail trim. The groomer told us it would take 2-3 hours which we thought was a little long. We told the groomer Fallisha that our dog was a puppy with a lot of energy, he likes to pick and jump. She was fine with him while we were there. Over 2 hours later we decided to return thinking it was about time to be done. We walked into the store to hear our dog yelping in pain! We could hear the yelping from the front door of the store. The groomers told they had been FIGHTING OUR DOG FOR OVER 30 MINUTES TO TRIM HIS NAILS!!!. I firmly believe that if we had not come in they would have continues to fight him. Eventually the groomer said to us that she wouldn't be able to do his nails. Which fine, just stop hurting my dog!! His eyes were all red, his belly was bright pink and he could barely catch his breath. But still she kept messing with him. Taking the head lead on/off, spraying him with something and then blowing air in his face because his face was damp. JUST STOP!!! Other groomers were telling her to stop. The salon manager blamed our dog saying it was an off day for him. Fallisha was using aggressive motions and was not nice to him at all. When we got him home we look at his nails that she attempted to grind down and they were butchered. Some had black marks on them and other were sharp with jagged edges. Never go to this groomer!!! They are mean, aggressive and don't care about your dogs well being.